Terms that match how the app actually works.

1. Scope of the service

ClosOn is a digital wardrobe and styling service. The current product lets users create and secure accounts, manage wardrobe items and related accessories, import products from links and receipts, receive AI-assisted tagging and styling help, generate and save outfits, use private premium styling tools, access analytics and insights, share selected wardrobe content, coordinate borrowing, and participate in inspiration-style flows.

These Terms apply to the public website, progressive web app, authenticated user areas, premium areas, administrative interfaces where access is granted, and any connected APIs or support flows that are part of the ClosOn service.

2. Contract structure and eligibility

By using ClosOn, you agree to these Terms. If you create an account or purchase a paid plan on behalf of a company or other organization, you confirm that you are authorized to bind that entity. You must be legally capable of entering into a binding agreement under the law applicable to you.

If you are a consumer, mandatory consumer-protection rights remain unaffected. If you are an entrepreneur, business user, or organization, the commercial parts of these Terms apply in addition to any mandatory law that cannot be excluded.

3. Feature-by-feature rules

4. Your content and rights you grant to us

You retain your rights in the wardrobe images, notes, outfit content, comments, inspiration posts, prompts, and other material that you upload or create. You grant us a non-exclusive, limited, revocable right to host, store, reproduce, process, adapt, transmit, and display that material solely as necessary to operate, secure, improve, moderate, support, and legally maintain the service.

If you upload or share content involving another person, you are responsible for having the rights and permissions needed for that use. This includes personal data, copyright-protected material, and images that you do not own or control.

5. Acceptable use

• Do not upload unlawful, infringing, defamatory, deceptive, or malicious content.
• Do not attempt to bypass quotas, access controls, premium gates, or review mechanisms.
• Do not use the service to stalk, profile, harass, or expose another person.
• Do not scrape, reverse engineer, probe, overload, or disrupt the service except where mandatory law clearly permits specific interoperability rights.
• Do not upload special-category personal data unless you have a lawful basis and the feature genuinely requires it.

6. Premium plans, subscriptions, and consumer-law framing

ClosOn offers free and paid functionality. Paid access may include premium styling tools, expanded or unlimited wardrobe capacity, more or unlimited AI-supported actions, additional daily look entitlements, advanced insights, and related premium product benefits shown in the pricing and billing flows. Billing and subscription management are currently integrated with Stripe and may include checkout, recurring billing, invoice downloads, plan swaps, cancellation, resumption, billing-portal access, and one-time AI credit pack purchases.

Subscriptions renew according to the billing cadence selected at checkout unless cancelled before the next renewal date. Taxes, currency, plan scope, and billing intervals are disclosed during checkout or in the billing interface. We may suspend or limit premium access if payment fails, a charge is reversed, or an account is being used in violation of these Terms.

If you are a consumer, your mandatory statutory rights under Austrian and applicable EEA consumer law remain unaffected. Where Austrian distance-selling rules require pre-contract information, withdrawal information, or acknowledgements for immediate performance of digital services, those legal requirements apply independently of these Terms and any failure to collect them correctly does not reduce your statutory rights.

7. AI credit usage reference

Every AI-powered action in ClosOn triggers exactly 1 API call to an AI model and consumes 1 credit. The table below lists every action that costs a credit, what triggers it, how many credits it deducts, and what the AI actually does with your data. Features marked "+thinking" activate extended model reasoning, which increases latency for more accurate results.

"+thinking" marks features that activate extended model reasoning for higher accuracy. Detailed token and cost data is available in the admin panel.

8. Availability, changes, and operational intervention

We may update, improve, pause, replace, or discontinue features where reasonably necessary for security, legal compliance, provider changes, technical performance, or product quality. We may also intervene manually through support, moderation, billing adjustments, or review queues where the service requires operational correction.

We aim for reliable availability, but we do not promise uninterrupted or error-free service. AI-backed, third-party, network, browser, payment, and provider dependencies can affect performance or feature availability.

9. Suspension, restriction, and termination

We may suspend, restrict, or terminate access where reasonably necessary to protect users, enforce these Terms, comply with legal obligations, address non-payment, investigate abuse, or respond to security incidents. We may also remove or restrict content where moderation, rights protection, or safety concerns require it.

Where proportionate and lawful, we will prefer limited interventions over full suspension and may provide notice or an explanation. Immediate intervention may still be necessary in cases involving fraud, security risk, rights infringement, or urgent legal obligations.

10. Intellectual property

ClosOn, its software, branding, design, configuration, service logic, and non-user content remain our property or the property of our licensors. Except where mandatory law expressly permits otherwise, you may not copy, redistribute, modify, create derivative products from, decompile, or commercially exploit the service beyond its intended use.

11. Liability and service character

Nothing in these Terms excludes liability that cannot be excluded under mandatory law, especially for intent, gross negligence, fraudulent misrepresentation, personal injury, and mandatory consumer claims. Subject to mandatory law, liability is limited to foreseeable damage typical for this type of digital service contract.

ClosOn is a wardrobe and styling product, not a professional advisory service. AI outputs, weather-aware suggestions, style opinions, and community or sharing interactions are not guaranteed to be complete, accurate, or suitable for every use case.

12. Privacy and data protection

The processing of personal data connected with ClosOn is described in the Privacy Policy. The Privacy Policy forms part of the legal framework of the service and explains how feature-specific processing, AI operations, billing, sharing, and privacy rights are handled.

Information about cookies and browser storage is set out in the Cookie Policy. Mandatory operator and company disclosure required by Austrian law is provided in the Impressum.

13. Governing law and jurisdiction

These Terms are governed by Austrian law, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer residing in the EEA, mandatory consumer protections of your country of residence remain applicable to the extent required by law.

For disputes with entrepreneurs, legal entities under public law, or special funds under public law, the competent court at the provider's registered seat in Austria has jurisdiction unless mandatory law provides otherwise. Mandatory consumer jurisdiction rules remain unaffected.

14. Updates to these Terms

We may revise these Terms when the feature set, billing model, legal environment, processors, or operational workflows change. The latest version will be published on this page with a new effective date. Where a change materially affects active users, we should communicate it in an appropriate product or email notice.